Mathaba transforms the age-old pilgrimage into a modern, hassle-free voyage, honoring tradition while embracing innovation, ensuring that every pilgrim’s experience is memorable and deeply fulfilling.
MATHABA AIMS TO ELEVATE THE EXPERIENCE OF UMRAH AND HAJJ PILGRIMS BY FACILITATING SMOOTH COMMUNICATION AND TAILORED SERVICES. THIS ALL-IN-ONE APP COMBINES HOTEL MANAGEMENT, TRANSPORTATION, AND CATERING.
Visitors can instantly report issues or share feedback with hotel staff, ensuring prompt
responses.
GPS-enabled live maps show shuttle bus pickup points,
helping visitors easily find transportation options
Guests can view menus and submit
meal preferences based on dietary
restrictions and cultural needs
Language barriers are eliminated by allowing visitors to
submit room requests via photos,
ideal for those who speak rare languages
How it Works
Mathaba Features
Servicing On 1000+ Pilgrims In Mecca
Harmony in Pilgrimage, Your Ultimate Umrah Experience Awaits! - Secure Your Seat Now!
Continuous Communication
In-app chat or issue-reporting feature with instant notifications to hotel management.
Option for guests to rate services in real-time
01
Live Maps for Shuttle Pickup
Points
GPS-enabled maps showing hotel shuttle pickup locations.
Live updates on shuttle schedules.
02
Catering Preferences
Hotels upload daily menus to the app.
Guests can submit their preferences or
dietary restrictions, improving meal satisfaction.
Notifications for guests when meals are ready.
03
Photo-Based Room Requests
Visual communication for non-verbal requests.
Guests can upload photos of problems (e.g., broken items) or service needs (e.g., extra towels) without having to explain
verbally.
04
Mathaba Services
The Problems to Solve
Many visitors face difficulties in communicating with
hotel staff, especially when reporting issues or asking
for services, due to language barriers
Visitors are unable to report real-time problems with
room conditions or services, which can lead to
dissatisfaction.
Shuttle bus schedules and pickup points are not easily
accessible, causing frustration and missed trips
Guests who speak rare or local dialects have trouble
conveying their needs via phone calls or in-person
requests, often leading to confusion and service delays
Mathaba Services
Solutions
Develop a mobile platform that integrates all essential services (hotel management, transportation, catering) into one easy-to-use app, ensuring continuous communication and personalized service
Visitors can share instant
feedback and report issues
to hotel management
Real-time shuttle bus
information, with live maps
to easily locate pickup points
Photo-based room requests
to cater to non-Arabic and
rare-language-speaking
guests
Mathaba
Business
Model
1. B2B (Business to Business):
Partner with businesses to provide tailored pilgrimage packages, including logistics, accommodation, and transport services. We provide businesses with tools to efficiently manage pilgrim trips, offering group discounts, streamlined booking platforms, and 24/7 support for managing larger groups.
2. B2C (Business to Consumer):
Partner with businesses to provide tailored pilgrimage packages, including logistics, accommodation, and transport services. We provide businesses with tools to efficiently manage pilgrim trips, offering group discounts, streamlined booking platforms, and 24/7 support for managing larger groups.
3. B2G (Business to Government):
Collaborate with governments to provide technological solutions for managing pilgrim data, logistics, and safety. Our advanced data analytics, real-time tracking systems, and large-scale booking management platforms help governments oversee and coordinate pilgrim journeys more effectively.
Mathaba
Revenue
Stream
Subscription Model
Hotels and transportation providers pay a monthly/annual fee for access to the platform and enhanced visitor engagement.
01
Commission on Catering Services
A percentage-based commission from hotel catering services for
facilitating meal preference features and personalized menus
02
Premium Visitor Features
Guests can pay for premium app features such as advanced shuttle
booking, meal customization, or priority room service requests
03
Partnerships with Travel Agencies
Partner with travel agencies and earn referral fees for directing
customers to hotels and service providers using the platform.
04
Mathaba
Roadmap
Dec
24
Partnerships with Hotels and
Transportation Providers
Begin with 3-5 pilot hotels in Makkah and Madinah Collaborate with transportation companies
offering shuttle services
Apr
25
Collaboration with
Travel Agencies
Alliances with Umrah travel agents to introduce platform as a value-added service
Dec
25
Digital Marketing &
Awareness Campaign
Leverage social media platforms, influencer partnerships,and Umrah community networks.
Optimize app store listings for visibility among travelers
Mathaba
Market Size
Techno Multilingual Support logy
Stack
Mobile App Development
Platforms: iOS and Android
Technology Stack: React Native/Flutter for crossplatform development.
01
Live Map Integration
Google Maps API for shuttle tracking and pickup points
02
Multilingual Support
AI-based translation services for rare languages.
Image recognition technology to process photobased room requests
03
Real-Time Feedback & Messaging
Integrating Firebase or similar services for push notifications and real-time updates.
04
Catering Services
Backend for menu management by hotel staff and a frontend for visitors to submit preferences
